Shipping policy
SHIPPING POLICY
Order Processing
Orders are typically processed within 1–3 business days.
Processing times may occasionally vary during busy periods, holidays, product launches or other operational circumstances.
Shipping Rates
Available shipping methods and shipping charges are shown at checkout before payment is completed.
Shipping rates may vary depending on the delivery destination, order value and selected shipping method.
Estimated Delivery
Estimated delivery times are shown at checkout where available and may vary depending on the destination and shipping provider.
Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, holidays, weather conditions or other circumstances outside our reasonable control.
International Orders
International shipping may be available to selected destinations.
International orders may take longer to arrive due to customs processing and local delivery conditions.
Depending on the destination, orders may be subject to customs duties, import taxes or other local charges.
Unless otherwise stated at checkout, any such charges are the responsibility of the customer and are not included in the product price or shipping charge.
Order Tracking
Where tracking is available, tracking information will be sent once your order has been dispatched.
Please note that tracking information may take some time to update after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping information, please contact us as soon as possible at hello@mamamiababy.com.
We cannot guarantee that an address can be changed once an order has entered the fulfillment process.
Lost, Delayed or Damaged Orders
If your order is significantly delayed, arrives damaged, or you believe it has been lost in transit, please contact us at:
hello@mamamiababy.com
Please include your order number and any relevant details so we can review the issue.
Questions
For any questions regarding shipping or delivery, please contact us at:
hello@mamamiababy.com