Refund policy

RETURN & REFUND POLICY

We want you to be happy with your MAMA MIA order.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, items must be:
- unworn
- unwashed
- unused
- in their original condition
- with all original tags attached

Items that do not meet these conditions may not be accepted for return.

Return Shipping

For change-of-mind returns, including size or fit issues, return shipping costs are the responsibility of the customer.

If you receive an incorrect, damaged or defective item, please contact us at hello@mamamiababy.com and we will arrange the appropriate solution at no additional return-shipping cost to you.

Exchanges

We do not currently offer direct exchanges.

If you would like a different size, colour or item, please return the original item and place a new order.

Sale Items

Sale items may be returned unless they are clearly marked as Final Sale at the time of purchase.

Final Sale items are not eligible for return.

Refunds

Once your return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Please note that your bank or payment provider may require additional time to process and display the refund.

How to Start a Return

To request a return, please contact:

hello@mamamiababy.com

Please include your order number and the item(s) you would like to return.

Do not send a return before receiving return instructions from us.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If an item is damaged, defective or incorrect, contact us as soon as possible at hello@mamamiababy.com with your order number and relevant photos so we can review the issue.

Questions

For any questions regarding returns or refunds, please contact us at:

hello@mamamiababy.com

STATUTORY RIGHTS

Nothing in this Return & Refund Policy limits any mandatory rights available to consumers under applicable law.